Last updated: July 2026
Definite Solutions ("we", "us") provides HVAC, electrical, plumbing, construction and related services in Muscat and across Oman. This policy explains how we collect, use and protect your personal information when you visit our website or contact us.
We may collect your name, phone number, email address, project details and any message you submit through our contact form, phone, WhatsApp or email. We also collect basic technical data such as browser type and pages visited through standard analytics tools.
We use your information to respond to enquiries, provide quotes, schedule services, improve our website and communicate about your project. We do not sell your personal data to third parties.
We may share information only when required to deliver our services (for example with subcontractors on your project), to comply with Omani law, or to protect our legal rights. Any third parties we work with are expected to handle data securely.
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure; please avoid sending sensitive financial information through unsecured channels.
You may request access to, correction of, or deletion of your personal data held by us, subject to applicable law. To exercise these rights, contact us using the details below.
For privacy-related questions, contact Definite Solutions at info@definitesolutions.us or +968 9969 3250.
